Privacy Policy

Your Privacy Matters at ECS CBD

This Privacy Policy explains how we collect, use and protect your personal information when you visit ecscbd.com or interact with our CBD oils, supplements and online services. It applies to activity on this website only and not to offline interactions or third-party platforms.

Consent

By using our website, you agree to the terms of this Privacy Policy and consent to the collection and use of your information as outlined below.

Information We Collect

We collect personal information when you:

• Create an account on our website
• Place an order for CBD oil or wellness supplements
• Subscribe to our newsletter or updates
• Contact us through email or online forms

The information collected may include your name, email address, postal address, telephone number and order details. We may also collect technical data such as IP address, browser type, device information and on-site behaviour through cookies or analytics tools.

How We Use Your Information

Your information may be used to:

• Process and fulfil your orders
• Provide customer service and order updates
• Improve our website, products and user experience
• Send marketing communications if you choose to opt in
• Maintain website security and prevent fraudulent activity

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, manage shopping cart functionality and analyse site performance. By continuing to use our website, you agree to the use of cookies unless you disable them in your browser settings.

For general information about cookies, visit BBC Webwise.

Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your information
• Restrict or object to certain types of processing
• Request a copy of your data in a portable format

If you wish to exercise any of these rights, contact us at hello@ecscbd.com. We will respond to all valid requests within one month.

Third-Party Services

We may share certain data with trusted third-party service providers such as payment processors, courier partners, email service platforms and analytics providers. These partners only receive the information necessary to perform their services and must handle your data securely in accordance with applicable regulations.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

Security

We take reasonable measures to safeguard your personal information, including SSL encryption and secure payment gateways. However, no method of data transmission or storage is entirely foolproof, and we cannot guarantee absolute security.

Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted information to us, please contact us immediately and we will remove it without delay.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the website signifies acceptance of the updated terms.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: hello@ecscbd.com